Excellent communication and service, very high quality linen! I ordered 96” lined curtains in off white, they definitely offer full privacy while still letting natural light in, I almost wonder if unlined would have been enough privacy for my living room, but wanted to be on the safe side...the grommets are made of plastic, but you can’t tell from the ground, and the specific ones I got were quite big, so if you don’t have finials they would fall off the edge...but I would definitely order from this company again if a need arises!